Consumer & Retail

Challenges

Climate Change and Retailers’ Green Transition Credibility
Retailers face increasing scrutiny over their commitment to sustainability and the green transition. Demonstrating genuine efforts in this area is crucial for maintaining consumer trust and meeting regulatory requirements.

Worker Shortages
A shortage of workers continues to challenge the retail sector. Attracting and retaining talent in a competitive labor market is essential for ensuring smooth operations and customer satisfaction.

Supply Chains Under Pressure
Retail supply chains are under significant pressure from various factors, including geopolitical tensions, disruptions caused by the pandemic, and rising costs. Ensuring resilience and adaptability in supply chains is critical for long-term success.

Opportunities

Health and Wellness on the Rise
The growing consumer focus on health and wellness presents a significant opportunity for retailers. By aligning product offerings and marketing strategies with this trend, retailers can tap into a lucrative and expanding market.

Technology Shifting from Mass to Micro
Advancements in technology are enabling a shift from mass production to more personalized, micro-level offerings. Retailers who leverage this shift can better meet individual consumer preferences and increase customer loyalty.

Unlocking the Power of Artificial Intelligence
Artificial Intelligence (AI) holds immense potential for the retail industry. By harnessing AI, retailers can optimize operations, enhance customer experiences, and drive innovative solutions that set them apart from competitors.

*Source: Deloitte – Global Retail Outlook 2024